Frequently asked questions

Your supplier delivers goods to the Shenzhen warehouse. We consolidate cargo into shared containers (or prepare a full container), the vessel sails to Jamaica or another Caribbean destination, and we support customs clearance and delivery. Exact sailing dates and transit times depend on the booking — ask us for the current schedule when you quote.

Shared space lets you pay for the volume you use inside a consolidated container. A full container is dedicated to your cargo. We will recommend the better fit based on your volume, cargo type and timing.

Minimums can vary by sailing and cargo type. Share your cubic metres or carton list when you request a quote or use the Order Portal, and we will confirm whether shared space or a full container is the better option.

Transit time depends on the carrier schedule, routing and clearance. We do not publish a fixed number here because it changes. When you request a quote we will share the anticipated sailing window and expected arrival for your booking.

Yes. We support customs clearing for efficient and compliant imports in markets we serve, including Jamaica and other Caribbean destinations confirmed at quote stage. Having documents ready helps clearance begin once cargo is available.

Supplier finding, supplier vetting, purchase negotiation, pre-shipment inspection, general procurement, and customs clearing. Where relevant we can also assist with export credit-limit arrangement.

Payment terms depend on the service and supplier arrangements. We outline the expected deposits and balances clearly in your quote before you commit — nothing is due until you accept those terms.

We offer two standard starting designs: a 2-Bedroom Home and a 3-Bedroom Two-Storey Steel-Frame Home. Homes are built and priced to each client’s specifications — tell MPS Caribbean Limited about your site, layout and finish requirements for a tailored quotation. See the Housing Units page for the standard 2-bedroom layout (approximate) and renderings. Pricing is always on request; never a fixed catalogue price.

Pricing, site works and installation are quoted individually for each project. We do not publish a fixed delivery or installation scope on this site — your quote will outline what applies to your site and specification.

The Order Portal is a request form — no login required. Use it to submit shipping, sourcing or housing requests (with optional file upload). You can also send the same details via WhatsApp. We follow up by email or WhatsApp; there is no customer account or shipment-tracking login on this site yet.